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Guest Services Director

Chilliwack, BC, Canada

Job Type

Full Time/ Part Time

About the Role

The Guest Services Director oversees the experience of our guest group rentals. They are responsible for the whole booking process- from inquiry to a group's arrival. They will report to various departments to communicate requests from the group. At arrival, they will often be the first point of contact. At Charis Camp, we strive to serve our groups with excellence- to provide for guests requests, and to give prompt and friendly service so that they feel welcomed and catered to. The Guest Services Director will often host groups for a portion of their stay, which will include the opportunity to run activity stations such as archery, climbing wall, and the low ropes course. They are also responsible to build a Hosting Team and make a balanced schedule.

We are ideally looking to fill a full time position, but for the right fit, we would be willing to consider hiring someone part time. This is a year-round position as we host groups 12 months of the year.


  1. Administration experience (including use Gmail and Microsoft Word/ Excel, and scheduling)

  2. Use of our database system to organize multiple bookings & events at once

  3. Customer service experience

  4. Willing to work weeknights & weekends

  5. Currently walking out your Christian faith

  6. Can work well alone and with others

  7. Can work well in a fast-paced environment

About the Company

Charis Camp was founded in 1947. We exist to support the local church & to equip those who visit, who stay, and who are sent out.

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